Update -
We are seeing things improving globally. DENIC has not updated their status page yet, but external monitoring services are showing significant improvements and we haven't seen alerts for a while.
We'll keep this open until tomorrow morning to check back on the status and turn DNSSEC back on if everything looks back to normal on the DENIC side.
May 6, 00:41 CEST
Monitoring -
Disabling DNSSEC for the time being appears to be providing relief. We've applied this to the main data center routers/resolvers and are also rolling this out in our other locations.
As this is only a workaround and there might be further impact not visible yet, we're keeping the statuspage on "partial outage" for now.
May 5, 22:44 CEST
Update -
DENIC has confirmed having issues: https://status.denic.de (might not be accessible at the moment as it's ... hosted within the affected .de domain). It appears that there's a DNSSEC issue ongoing.
We're trying to see whether we can provide some relief by disabling DNSSEC checks intermediately.
May 5, 22:40 CEST
Investigating -
We're currently investigating widespread DNS issues with effects on resolution of DNS records from our platform, our customer DNS and external DNS zones.
We have found indicators of a potential widespread external issue but are following up on multiple leads at the moment.
May 5, 22:24 CEST